• News
  • Support

Deliveroo Kuwait Rider Support

AccountChange topic

  • Does Deliveroo support beta versions of iOS/Android?
  • Keeping customer personal data safe
  • Where can I view the number of deliveries I’ve done?
  • Will the expected delivery time take restaurant wait times into account?
  • What should I do if I’m having app issues?
  • I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
  • Does the expected time displayed take into account my vehicle type?
  • If I don’t arrive when the app tells me to, will I be offered fewer orders?

Will the expected delivery time take restaurant wait times into account?

Expected delivery times are based on the time it should take you to reach the customer (based on live GPS info and the type of vehicle you ride) after you’ve left the restaurant. So the time you wait at a restaurant does not affect your expected journey time to the customer.

Other topics

  • New RidersSee all FAQs
  • SafetySee all FAQs
  • KitSee all FAQs
  • InsuranceSee all FAQs
  • FeesSee all FAQs
  • AccountSee all FAQs
  • OrdersSee all FAQs

Discover Deliveroo

  • About us

  • Investors

  • Engineering blog

  • Design blog

  • Careers

Legal

  • Terms and conditions

  • Privacy

  • Cookies

Help

  • Contact

  • FAQs

© 2026 Deliveroo